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FAQ

Product Questions: 
• Quantity discounts and wholesale orders
• How do I inflate my product 
• Choosing the right size
• What is the weight limit on the balls? 
• What size are the Jumping Balls? 
• Where are your products made?
Additional Support:
• How do place an order over the phone? 
• What are your hours of operation? 
• How do I contact you?
Coupons:
• How do I use a coupon?
Shipping and Returns:
• How FAST IS SHIPPING? 
• How much is my shipping? 
• What is your return policy? 
Order Status:
• Has my order shipped? 
• How do I change quantities or cancel an item in my order? 
• How do I track my order? 
• An item is missing from my shipment. 
International Shipping:
• Do you ship to my country? 
• What are my payment choices? 
• What is the return policy for international orders?
Pricing and Billing:
• Can I use a PURCHASE ORDER? 
• Fax orders 
• Do I have to pay sales tax? 
• I need a copy of my receipt/invoice. 
• When will my credit appear on my account? 
• When will my credit card be charged?
Company Information:
• How did you get the crazy idea of selling Jumping Balls? Are you normal? 
• Where do you find the cute kids that are on the Satisfied Customers page?
Guarantees:
• Pop-free Guarantee 
• Low Price Guarantee
Safety:
• Are your Jumping Balls tested for safety? 
• Do you spam? Will you share my email with others? 
• Is my credit card information safe? 
• Privacy Policy 
• Website Security